Welcome to your Retriever Score guide
Plain-English walkthroughs of every screen in your account - what each number means, and what to do about it.
Retriever Score watches your whole online presence - your Google rankings, map visibility, reviews, website health, and more - and turns it into one simple score, with a clear list of what to fix first. This guide explains each screen you'll see, one card at a time, so you always know what you're looking at.
New here? Start with The dashboard - it's the home screen that ties everything else together. Then dip into whichever score you're curious about.
Getting started
Signing In
How to log in with a one-time code - no password to remember.
Creating Your Account
Set up your workspace and add your first business in a few minutes.
Switching Between Businesses
Move between locations or businesses you manage from one login.
Your dashboard
Dashboard
Your home base: one Retriever Score and a card for every area.
Alerts & Action Items
Your prioritized to-do list of what to fix first, and why.
Your nine scores
Local Map Score
Where you rank in the Google map pack across the searches that matter.
Reviews Score
Your star rating, review volume, and how fast you respond.
Search Score
Your keyword rankings and visibility in Google search results.
Google Ads Score
How your paid Google Ads are spending and performing.
Competitive Score
How you stack up against the competitors in your market.
Profile Score
How complete and accurate your Google Business Profile is.
Website Score
Whether your website is up, secure, and fast for visitors.
AI Visibility Score
How often AI assistants name your business when people ask.
Backlinks Score
The other websites linking to you and how that trend is moving.
Going deeper
Competitor Details
A side-by-side look at any single competitor you are tracking.
Google Business Posts
Plan, publish, and measure the posts on your Google listing.
Locations
Manage every location you operate and set your headquarters.
Account & billing
Business Settings
Your business name and the weekly email summary.
Plan & Billing
Your subscription, locations covered, and the card on file.
Your Profile
Your name, sign-in email, and light/dark appearance.
Still stuck? Reach a real person any time on our contact page - we're happy to walk you through anything.